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Forum Posts

Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 60484 Views
  • 25 replies
  • 5 likes
  • 60484 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36292 Views
  • 19 replies
  • 2 likes
  • 36292 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27704 Views
  • 16 replies
  • 3 likes
  • 27704 Views
  • 16 replies
  • 3 likes

Superuser Contribution Why is spotify raising prices during a pandemic?

So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...

  • Casual Listener
  • ...latform you have, the LEAST you could do is fix some of the issues plaguing your forums for over 5 years at this point.   But yeah, great move (during covid and unprecedented unemployment of all t...
  • Mihail
  • Spotify Legend
  • 343 Views
  • 1 replies
  • 1 likes
  • announcement
    issue
    Issues
    joe rogan podcast
    JRE
    New Releases
    Price increase
    Prices
    problem
    Subscriptions
    suggestion
    unfair
  • 343 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Tunisia] Payment Issues

PlanFree/PremiumCountryTunisiaDeviceLenovo ideapad 330Operating SystemWindows 10 My Question or IssueI’ve entered my card informations and clicked to the done button but it said "Payment failed. Try again, or use a different payment method."I’ve trie...

  • Casual Listener
  • Plan Free/Premium Country Tunisia Device Lenovo ideapad 330 Operating System Windows 10   My Question or Issue I’ve entered my card informations and clicked to the done button but i...
  • Ver
  • Spotify Legend
  • 1625 Views
  • 7 replies
  • 2 likes
  • issue
  • 1625 Views
  • 7 replies
  • 2 likes

Payment Charge Issue

Hello,having canceled my premium account a few months ago. I am still being charged for a premium account. Even though I am a member of a premium duo account. Which shows under my account plan. Plan: Premium DuoCountry: Ireland Thnaks Oliver

  • Visitor
  • Hello, having canceled my premium account a few months ago. I am still being charged for a premium account. Even though I am a member of a premium duo account. Which shows under my account plan. &n...
  • Brunelicia
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • issue
  • 224 Views
  • 1 replies
  • 0 likes

SPOTIFY KEEPS CHARGING ME?!

Recently, I had just bought a Spotify premium card, and got a 6-month premium. But then, I still got my credit card details filled in my account. Even if I have already bought a 6-month premium card, Spotify keeps on charging me! (I was notified thro...

  • Newbie
  • ...olve the issue, but another issue came up and its regarding the website, I couldn't access the account page and it said "We're all mixed up! Please try again!"  Seriously, Spotify? Not only do y...
  • Luke
  • Spotify Star
  • 528 Views
  • 1 replies
  • 0 likes
  • account page
    charging
    Credit Card
    details
    issue
    Spotify
  • 528 Views
  • 1 replies
  • 0 likes