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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59402 Views
  • 25 replies
  • 5 likes
  • 59402 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35409 Views
  • 19 replies
  • 2 likes
  • 35409 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26572 Views
  • 16 replies
  • 2 likes
  • 26572 Views
  • 16 replies
  • 2 likes

Shuffle play in offline not working

PlanPremium with HuluCountryUSADeviceSamsung Note 8Android My Question or IssueI have the Spotify premium with Hulu plan and recently I have had trouble with shuffle play in offline mode. When I press shuffle play it will say "You have discovered a p...

  • Visitor
  • Plan Premium with Hulu Country USA Device Samsung Note 8 Android   My Question or Issue I have the Spotify premium with Hulu plan and recently I have had trouble with shuffle play in offline...
  • osornios
  • Spotify Star
  • 632 Views
  • 1 replies
  • 0 likes
  • offline
    premium with hulu
    Shuffle play
  • 632 Views
  • 1 replies
  • 0 likes

Goodbye

After being a Spotify Member for over a year I recently had deal with the hot topic, vanishing offline tracks. This happened weekly. I eventually decided to close my account and move to a new 3 month trial, all was going well, then wollop I hit maxim...

  • Newbie
  • After being a Spotify Member for over a year I recently had deal with the hot topic, vanishing offline tracks. This happened weekly. I eventually decided to close my account and move to a new 3 m...
  • 294 Views
  • 0 replies
  • 0 likes
  • deleted
    Deleted Playlists
    Limits
    offline
  • 294 Views
  • 0 replies
  • 0 likes

Offline songs disappear if not connected to internet on the first of the month?

Not sure if anyone has had this issue...but I'm in the military and go out on a ship for a long time. Last time I downloaded a bunch of offline songs, CRITICAL to remaining sane while on the ocean for a while. But on the first of the month (like May ...

  • Newbie
  • Not sure if anyone has had this issue...but I'm in the military and go out on a ship for a long time. Last time I downloaded a bunch of offline songs, CRITICAL to remaining sane while on the ocean f...
  • Maxim
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • dissappear
    offline
    Offline Content
    Premium
  • 404 Views
  • 1 replies
  • 0 likes